back

FAQ

What are the warranty periods?

According to the law we offer 2 years of warranty for all of our bikes. Furthermore, we expand the warranty for our bike frames (carbon-frames not included). If your bike frame will brake in the period of five years, beginning with the purchase, we will either replace the whole frame or the broken frame part (full-suspension-bikes). This guarantee claim assumes the correct use of the bike according to the manual. We reserve the right to replace the frame with a successor model. 

If we replace a frame with a newer model after the first 2 years after purchase, we will not bear the costs for disassembly or assembly, shipping or changing the parts if the old ones aren't compatible with the new frame any more. 

Categories

FAQ

back