FAQ
Warranty information for Radon carbon frames
Special regulations for RADON carbon frames
Beyond the warranty period (or for frames purchased after 1.5.2015) we offer our customers an extended crash replacement for 5 years (from date of sale). If the frame breaks within this period, or is damaged by a fall etc., the frame can be returned to us with a written description of the accident. You will then receive a replacement frame for a reduced price upon request.
Contact for customers who purchased at our Megastore in Bonn: +49 228-97848-0 (repair-shop)
Contact information for customers who purchased online at bike-discount.com: +49 2225-8888-0
